Netopia / Eircom -- Remote Administration

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Remote Administration	IEIR_014
This Technote is a reference to allow remote access and administration of Netopia 3300 Series Internet Gateways.
The Netopia has a built-in web server to allow you to browse into the configuration screens of the router. Telnet access is also allowed into a Command Line Interface, or CLI. In factory default settings, these types of access are only allowed from the LAN interface for security reasons. However, there may be occasions when remote access is necessary for troubleshooting or configuration purposes. Making this change is a very simple matter which is outlined in this document.

Firmware Reference

v7.2 and later -- Netopia 3300 Series

Before you start

Browse into the Netopia's web interface at http://192.168.1.254 (if using the default IP setting). If your network has a different IP addressing scheme, modify this accordingly.
Once logged in, click on the Expert Mode link in the left-hand side menu (if that link is visible). In the Expert Mode Confirmation screen click on Ok to continue. This menu bar will be visible at the top of your screen if you are in Expert Mode.

Remember to click the button to save any entries. Hitting the back button without clicking will undo any changes.
Once you have completed your configuration, click on the symbol in your upper right hand corner to validate the changes. Then click on Save and Restart.

The Netopia Web GUI Home Page in Expert Mode (Firmware v7.2 and later)

Configuring Remote Administration

Please Note: If you call into Eircom or Netopia Tech Support for configuration assistance and the router is currently connected to the internet, it will facilitate resolving your issue if this process has already been done. If remote access into the router only needs to be enabled for a short while, you can open this up by going to http://192.168.1.254/SmartDevice/EnableRemoteMgmt (if you are still using the initial default IP Address). Set and confirm a temporary password. There is a drop-down field to set a time limit before remote access is shut off.

If you need to allow long term remote access, first put the Netopia into Expert Mode and set up an admin password. Click on Security, then Passwords in the next screen. Enter the password and confirm. After clicking Submit the password will take effect immediately. After creating the password, you must use it each time you log into the router.
Next, to allow the remote access, go to http://192.168.1.254/IPCirc?3 and set the restrictions to None.

Click on the drop-down button for Restrictions.

Select None from the drop-down menu.

Click on the Submit button to save this change.

Click on the in the upper right hand corner to validate this change.

In the Save Database box, click on Save and Restart.

Below is an alternative method to set the Restrictions to None.

In the upper menu bar, click on Configure.
Click on WAN.

Click on the vcc1 link under WAN IP Interfaces.
In the WAN IP Interface box:

Please Note: The screen you see may look slightly different depending upon the type of circuit you have.

Click on the drop-down button for Restrictions.

Select None from the drop-down menu.

Click on the Submit button to save this change.

Click on the in the upper right hand corner to validate this change.

In the Save Database box, click on Save and Restart.

Conclusion

You will now be able to remotely access the router configuration menus over the internet, whether by browsing or telnet to the public, or Local Address under the WAN Status on the home screen. Again, for extra security it is advisable to reset the Restrictions to Admin Disabled once remote access is no longer needed.