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Timbuktu Pro Icon is Not in the System Tray and Timbuktu Pro Will Not Launch

TP2000_020

Problem:

After installing Timbuktu on Windows 2000 or XP, the Timbuktu icon does not appear in the system tray and the application will not launch from the Start menu or by double-clicking on tb2pro.exe.

No errors were found in the tb2install.log file, all the appropriate Timbuktu processes and services are running, and Timbuktu is set to Start as a service in Timbuktu's preferences.

However there is an error in the System Event Log saying: "Tb2launch is marked as an interactive service. However this system is configured to not allow interactive services."

Cause:

The following security setting is applied in the registry:

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Windows

DWORD: NoInteractiveServices

Value: 1

This setting prevents background services from interacting with users. NoInteractiveServices was designed to improve performance of unattended computers.

Solution:

Make the following changes in the registry:

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Windows

Set the value of the following DWORD to 0:

NoInteractiveServices


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