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Can't See the Files in a Local Folder When an Exchange Session is Initiated

TP2000_017

Situation:

When initiating a Timbuktu Exchange session from Windows NT or 2000 or XP, you do not see the contents of a folder on your local machine in the Exchange window.

Solution:

  1. Right-click on the folder that you are having problems with.
  2. Select Properties.
  3. In the General tab, click on the "Advanced..." button.
  4. Make sure this is checked: "For fast searching, allow Indexing Service to index this folder."
  5. In some cases if this is checked "Encrypt contents to secure data.", you can also experience the anomaly

Summary:

If "For fast searching, allow Indexing Service to index this folder." Is unchecked in the Advanced folder properties, you will not see the contents of a folder on your local machine in the Exchange window.


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