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Can't Save the Software Meter database to SQL.

NTO_034

Problem:

When writing the Software Meter database to SQL, the following error appears. "An error occurred while saving to backend [Save to Local] [Don't Save] [Cancel]" (This can occur with other databases as well.)

Situation:

A default Microsoft SQL Server (7 / 2000) installation will NOT set up the case sensitive string comparison. This causes problems when a netOctopus Administrator saves data to the SQL Server.

The option for case sensitive string comparison can be set only during a custom MS SQL Server installation, but not during a default installation. This option cannot be changed after the installation.

Solution:

For the detailed explanation, please see the following note in MSDN Library\Microsoft SQL Server\ How to Install SQL Server 2000 section:

"How to create a case-sensitive instance of SQL Server 2000 (Setup)" The URL is:
http://msdn.microsoft.com/library/default.asp?url=/library/en-us/howtosql/ht_install_90s2.asp

For more reference please, see SQL Server Books Online:
Installing SQL Server\Collation Settings in Setup
Installing SQL Server\Windows Collation Sorting Styles

 


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