Instructions on installing Timbuktu on a machine running the netOctopus Administrator
If netOctopus is functioning normally on an Administrator, and Timbuktu is then installed on the machine, the Timbuktu installer may replace some of the Windows .dll files used by netOctopus. If the machine is not restarted after installing Timbuktu, netOctopus will still launch. However, if the machine is restarted after Timbuktu installation, an error will occur when trying to launch netOctopus.
This has been resolved with Timbuktu Pro 32 version 3.0. Click here to purchase the upgrade to Timbuktuo Pro 32 version 3.0 online. Or click here to learn more about the features of Timbuktu Pro 32.
Without the upgrade, the workaround for this issue is to install Timbuktu before installing the netOctopus Administrator.
When installing Timbuktu and the netOctopus Administrator on the same machine, older versions of Timbuktu replaced files used by netOctopus. The upgrade to Timbuktu Pro 32 3.0 resolves this issue.