This Technote describes the procedures to change the login passwords configured in your Netopia 3300/3500 Series Internet Gateway. (This procedure also applies to the Cayman 3220 & 2E router.)

Before You Start

Browse into the Netopia router's web interface at http://192.168.1.254 (if using the default IP setting). If your network has a different IP addressing scheme, modify this accordingly.

PLEASE NOTE: Password changes will take effect immediately, but we do recommend rebooting the router after any configuration changes.

The Netopia Web GUI Interface (Firmware Version 6.3 and later)

Procedure

Access the Password Page:

1. Click on the Security link.
2. Select Passwords.
3. Under the entry Username select User.
4. Enter and confirm a new password in the spaces provided.
5. Click on the Submit button.



6. Again for the entry Username select Admin.
7. Enter and confirm a new password in the spaces provided. This will be case-sensitive!
8. Click on the Submit button.
9. Click on the in the upper right hand corner.



10. Click Save and Restart. This will restart the Netopia with the new passwords and any other configuration changes.
11. When you log back into the router, the new Username: will be admin (full read/write) or user (view only).
12. Remember, the new passwords are case sensitive!

Telnet Procedure

1. Establish a telnet session with the router. For additional information on telnet access into the router CLI, please see CQG_100: Getting Started.
2. At the login prompt, enter the Admin Username. Hit Enter (or Return).
3. Enter the current Admin level password. Enter. (The password isn't visible as you type for security reasons).
4. At the prompt, type in config. Enter.
5. At the prompt, type in set system password admin. Enter.
6. Type in your current admin-level password. Enter.
7. Now, type in the new password you wish to configure. Enter.
8. Re-enter to confirm the new password. Enter.
9. Once accepted, type in save. Enter. This change has now taken effect.
10. Type in exit at the >> prompt, enter, and then type in restart to save this and any other new settings.
11. You have now changed the password for the Netopia router. Don't forget, the Password is case sensitive.
12. The same configuration procedure can be used for user level access into the router. User level cannot make configuration changes or reboot the router, so the administrator must do the actual changes.



Admin level Password Configuration with full privileges



User level access with read-only privileges

Conclusion

These outlines will provide you with the necessary information to reset the passwords for both user (view only) and for admin (read/write permission) level access.