Leading systems management and help desk application vendors have looked to Timbuktu Pro, a best of breed remote control solution, and netOctopus, the smart multi-platform system management solution, to complete their offering. The integration of Timbuktu Division products has proven to be a critical component to enhancing the overall value and productivity of the following software company applications.

Siebel Systems is the world's leading provider of customer relationship management (CRM) software solutions and a leading provider of software applications for business intelligence and standards-based integration. Through its " CRM for Everyone" strategy, Siebel provides CRM software solutions for any kind of organization, any type of user, and any budget.

Information: CRM Business Intelligence

Netopia, Inc. offers Timbuktu Pro Enterprise provides best-of-breed remote control technology that allows you to remotely take over computers for on-the-fly problem diagnosis, troubleshooting, resolution, and remote configuration. It is integrated with Microsoft Systems Management Server through the Netopia Systems Management Server integration module, thereby offering customers a combined solution to meet their business needs.

Information: Microsoft

Front Range offers full integration of Timbuktu Pro into their powerful HEAT Help Desk application.

Information: FrontRange

Allen Systems Group offers Timbuktu Pro Enterprise as an enhancement to their IMPACT Consolidated Service Desk solution. This integration solution will enable IT professionals to use remote control to quickly resolve computer problems anywhere on the computer network.

Information: Allen Systems Group

Timbuktu Pro Enterprise's integration with Computer Associates' Unicenter ING enables clients to remotely control any MacOS or Windows-based networked computer throughout their entire IT infrastructure, thus lowering overall desktop support costs.

Information: Computer Associates

DKSystems' integration of Timbuktu Pro Enterprise with its DKHelpDesk provides a complete enterprise-wide help desk solution. Added to DKHelpDesk's current basic call management and intelligent problem resolution, Timbuktu Pro will enable DKHelpDesk users to securely view and solve employee computer problems from a remote location.

Information: DKSystems

Information: Primus

Netopia, Inc. and Remedy Corp. have worked together to develop an integrated remote control solution for Remedy Help Desk and Action Request System (AR System). With the Timbuktu Pro integration, Remedy Help Desk and AR System customers can seamlessly connect to the Windows 3.x, Windows 95, Windows NT, and Mac OS computers to troubleshoot, diagnose, and resolve problems instantly.

Information: Remedy

Integrated into Tivoli's solution for end-to-end management of distributed computing environments, Tivoli Enterprise, Timbuktu Pro allows Tivoli customers to take advantage of easy deployment, administration and management of remote takeover services directly from the Tivoli Enterprise console.

Information: Tivoli

Information: HP